Retail Store Lead – Fan Experience & Operations

Lids; Smithfield (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager in Smithfield, North Carolina, to drive sales and enhance customer experiences in-store. The role involves managing store operations, training team members, and ensuring compliance with company policies while maintaining exceptional customer service standards.

As the heart of the store team, you’ll be responsible for achieving key performance indicators and creating an inclusive work environment. This position offers opportunities for career development and employee perks such as discounts.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for any employee scheduling issues and customer complaints.
• Lead, execute, and assist Lids selling strategy to achieve KPIs and sales targets.
• Execute operations-focused company-level directives and initiatives.
• Maintain store technology and equipment, assisting in repairs as needed.

Skills

Sales results

Interpersonal skills

Communication

Ability to work unsupervised

Job description

Lids is seeking an Assistant Store Manager in Smithfield, North Carolina, to drive sales and enhance customer experiences in-store. The role involves managing store operations, training team members, and ensuring compliance with company policies while maintaining exceptional customer service standards.

As the heart of the store team, you’ll be responsible for achieving key performance indicators and creating an inclusive work environment. This position offers opportunities for career development and employee perks such as discounts.