Retail Store Lead – Fan Experience & Operations

Lids; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Team-oriented work environment

Early Wage Access options

Job summary

Lids in Tampa, Florida is seeking an Assistant Store Manager who will be vital to fostering the brand’s culture. This role requires overseeing retail performance, creating a positive team environment, and delivering exceptional customer service. You will lead the store operations in the absence of the Store Manager, assisting associates and ensuring customer satisfaction.

The ideal candidate should exhibit strong interpersonal skills, sales experience, and the ability to work autonomously while adhering to company standards. We offer career development opportunities and employee discounts.

Qualifications

• Ability to work unsupervised.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead and execute Lids selling strategy to achieve KPIs.
• Manage store associates and assist in recruiting and training.
• Resolve customer feedback and escalate issues as needed.

Skills

Sales results production

Interpersonal skills

Clear communication

Job description

Lids in Tampa, Florida is seeking an Assistant Store Manager who will be vital to fostering the brand’s culture. This role requires overseeing retail performance, creating a positive team environment, and delivering exceptional customer service. You will lead the store operations in the absence of the Store Manager, assisting associates and ensuring customer satisfaction.

The ideal candidate should exhibit strong interpersonal skills, sales experience, and the ability to work autonomously while adhering to company standards. We offer career development opportunities and employee discounts.