Retail Store Lead: Elevate Experience & Sales

Lovisa Pty Ltd; Honolulu (HI); On-site; USD 52,000 - 75,000; Full time

Job summary

Lovisa Pty Ltd is seeking an Assistant Store Manager to help lead our fashion-focused retail team in Hawaii. You will support daily operations, coach associates, and drive sales while delivering exceptional customer experiences.

Ideal candidates bring 2+ years of store management experience, strong leadership and communication skills, and a passion for fashion. This role requires flexibility for evenings, weekends, and holidays in a fast-paced environment.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to perform tasks like standing, lifting, and moving merchandise.
• Embody company values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing procedures and daily operations.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor and maintain shrink prevention measures.
• Ensure store meets visual merchandising standards.
• Create an engaging shopping environment for customers.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.

Skills

Retail management

Customer service

Communication

Leadership

Problem solving

Flexibility

Brand ambassador

Job description

Lovisa Pty Ltd is seeking an Assistant Store Manager to help lead our fashion-focused retail team in Hawaii. You will support daily operations, coach associates, and drive sales while delivering exceptional customer experiences.

Ideal candidates bring 2+ years of store management experience, strong leadership and communication skills, and a passion for fashion. This role requires flexibility for evenings, weekends, and holidays in a fast-paced environment.