Retail Assistant Store Manager: Lead Sales & Service

Lovisa Pty Ltd; Norridge (IL); On-site; USD 55,000 - 72,000; Full time

Job summary

Lovisa Pty Ltd seeks an Assistant Store Manager to lead a retail team in delivering exceptional customer experiences and to support daily operations. The role focuses on sales leadership, inventory control, and visual merchandising in a fast-paced fashion environment.

You will assist in recruiting, training, and coaching staff, ensuring a high standard of service and reliable store performance. The position requires a passion for fashion, strong communication, and a professional appearance.

Qualifications

• Minimum 2+ years in retail management.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Represent Lovisa values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador in-store and in community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing procedures and daily operations.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor shrink and maintain security measures.
• Ensure store meets visual merchandising standards.

Skills

Retail management

Leadership

Communication

Brand ambassador

Fashion knowledge

Merchandising

Inventory control

Customer service

Flexibility

Team coaching

Problem solving

Appearance

Job description

Lovisa Pty Ltd seeks an Assistant Store Manager to lead a retail team in delivering exceptional customer experiences and to support daily operations. The role focuses on sales leadership, inventory control, and visual merchandising in a fast-paced fashion environment.

You will assist in recruiting, training, and coaching staff, ensuring a high standard of service and reliable store performance. The position requires a passion for fashion, strong communication, and a professional appearance.