Retail Store Lead: Customer Service & Operations

R301US Hibbett Retail, Inc.; Live Oak (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Hibbett I City Gear in Live Oak, Florida is seeking an Assistant Manager to support the Store Manager in daily operations and customer service. This position entails merchandizing, restocking, scheduling, and ensuring store standards are met across departments.

The role requires knowledge of product areas, strong interpersonal skills, and the ability to lead in the manager’s absence. Compensation is hourly, with a focus on delivering outstanding service and achieving store goals.

Qualifications

• Experience in retail, especially footwear/apparel.
• Able to supervise staff in the Store Manager’s absence.
• Strong communication and interpersonal skills.

Responsibilities

• Assist Store Manager with daily operations and customer service.
• Assist in selling, restocking, merchandising, ordering and scheduling.
• Supervise staff in the Store Manager’s absence and ensure policies are followed.
• Provide guidance to employees and customers across departments.

Skills

Customer service

Retail experience

Communication skills

Team leadership

Product knowledge

Tools

POS systems

Job description

Hibbett I City Gear in Live Oak, Florida is seeking an Assistant Manager to support the Store Manager in daily operations and customer service. This position entails merchandizing, restocking, scheduling, and ensuring store standards are met across departments.

The role requires knowledge of product areas, strong interpersonal skills, and the ability to lead in the manager’s absence. Compensation is hourly, with a focus on delivering outstanding service and achieving store goals.