Retail Store Lead: Customer Service & Operations

dollartree; Downers Grove (IL); On-site; USD 20,000 - 37,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Downers Grove, IL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily functions, help customers, and contribute to a positive, safe shopping environment.

Responsibilities include supervising and training store associates, organizing merchandise from delivery, maintaining stock rooms and displays, and ensuring compliance with company policies. This role requires reliability and strong communication.

Qualifications

• High school diploma or equivalent required.
• Store/retail management experience preferred.
• Ability to lift up to 55 lbs and perform physical tasks.
• Strong communication and teamwork skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize merchandise and maintain stockrooms and displays.
• Perform opening and closing procedures as needed.
• Supervise and train store associates.
• Ensure clean, safe, and organized store environment.

Skills

Strong communication

Interpersonal skills

Written skills

Teamwork

Customer service

Problem solving

Education

High school diploma

Job description

Dollar Tree in Downers Grove, IL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily functions, help customers, and contribute to a positive, safe shopping environment.

Responsibilities include supervising and training store associates, organizing merchandise from delivery, maintaining stock rooms and displays, and ensuring compliance with company policies. This role requires reliability and strong communication.