Retail Store Leader — Customer Experience & Ops

dollartree; Chatham (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking an Assistant Store Manager in Illinois to support store operations, customer service, and team development in a fast-paced environment. You will assist with daily store activities, merchandise handling, and staff training, while ensuring promotional displays and store standards are maintained.

The role emphasizes leadership, strong communication, and a commitment to customer service, with responsibilities including opening/closing duties and adherence to company policies.

Qualifications

• High school diploma or equivalent required; ability to read, interpret, and explain directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform physical tasks involved in store operations.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Excellent customer service, organizational, and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays for storefronts.
• Assist in ordering merchandise, processing damaged merchandise, payroll and scheduling, and cash handling.

Skills

Customer service

Leadership

Communication

Teamwork

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager in Illinois to support store operations, customer service, and team development in a fast-paced environment. You will assist with daily store activities, merchandise handling, and staff training, while ensuring promotional displays and store standards are maintained.

The role emphasizes leadership, strong communication, and a commitment to customer service, with responsibilities including opening/closing duties and adherence to company policies.