Retail Store Lead: Customer Experience & Operations

Agropur; Little Chute (WI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Advancement opportunities

Healthy work/life balance

Job summary

Agropur in Wisconsin seeks a Retail Store Associate Lead to deliver outstanding customer service, oversee product orders, and guide store staff. You will act as a key contact for vendors and ensure opening/closing procedures are executed to the highest standards.

The role requires a minimum of five years in customer service/retail or a food-safe environment, a High School Diploma, and certifications in Food Safety and Responsible Beverage. forklift experience is needed for safe operations.

Qualifications

• Minimum five years of experience in customer service, retail and/or a food safe environment.
• High School Diploma or equivalent required; Food Safety Certification and Responsible Beverage certification required.
• Forklift/hand jack experience required.

Responsibilities

• Provide exceptional customer service while adhering to all food safety requirements.
• Manage product orders and assign tasks to Retail Store Associates.
• Open/close procedures and cash handling responsibilities.
• Coordinate with vendors and maintain store cleanliness and organization.
• Ensure compliance with health codes and safety policies.

Skills

Customer service

Retail experience

Food safety environment

Team leadership

High attention to detail

Education

High School Diploma or equivalent

Tools

Food Safety Certification

Responsible Beverage certification

Hand jack and forklift

Job description

Agropur in Wisconsin seeks a Retail Store Associate Lead to deliver outstanding customer service, oversee product orders, and guide store staff. You will act as a key contact for vendors and ensure opening/closing procedures are executed to the highest standards.

The role requires a minimum of five years in customer service/retail or a food-safe environment, a High School Diploma, and certifications in Food Safety and Responsible Beverage. forklift experience is needed for safe operations.