Retail Store Lead & Coach - Drive Sales & Service

FreshDirect LLC; Los Angeles (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

WSS in the Los Angeles area is seeking an Assistant Manager to lead Team Members, deliver exceptional customer service, and drive sales while maintaining store operations. You will act as Manager on Duty as needed and ensure pricing, product availability, and safety standards are met.

Responsibilities include coaching staff, improving KPIs, staffing, and ensuring excellent customer experiences on the sales floor. This role requires flexibility to work weekends and holidays.

Qualifications

• High school diploma required; some college preferred.
• Internal Candidates: Must complete Assistant Manager-In-Training program.

Responsibilities

• Lead and develop Team Members to deliver exceptional customer service and drive sales.
• Coach and motivate team to meet sales and productivity goals.
• Oversee store operations including cash handling, scheduling, and safety procedures.
• Provide effective communication on store goals and recognize top performers.

Skills

Retail management

Leadership

Customer service

Microsoft Office

POS systems

Time keeping systems

Financial reporting

Team development

Flexible hours

25-mile radius

Education

High school diploma

Some college preferred

Tools

Microsoft Office

POS systems

Time keeping systems

Job description

WSS in the Los Angeles area is seeking an Assistant Manager to lead Team Members, deliver exceptional customer service, and drive sales while maintaining store operations. You will act as Manager on Duty as needed and ensure pricing, product availability, and safety standards are met.

Responsibilities include coaching staff, improving KPIs, staffing, and ensuring excellent customer experiences on the sales floor. This role requires flexibility to work weekends and holidays.