Retail Store Growth & Operations Leader

Gap Inc.; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Gap Inc. is seeking a General Manager to lead store operations, maximize profitability, and translate brand vision into in-store execution. You will oversee Customer Operations, Merchandising, Product Operations, and talent development to deliver a best-in-class customer experience.

Success requires 3–5 years of retail leadership, strong communication, and the ability to coach and develop your team while meeting or exceeding store metrics and goals.

Qualifications

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.

Responsibilities

• Analyzes results and drives KPIs with leadership team.
• Drives profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Builds teams through sourcing, selecting and developing people.
• Coaches and gives feedback to improve performance.
• Leads/Sets up SOPs and initiatives and ensures compliance.
• Promotes an inclusive environment and community involvement.
• Delivers a frictionless omnichannel customer experience.

Skills

Retail leadership

Communication skills

People development

Time management

Education

College degree or equivalent experience

Job description

Gap Inc. is seeking a General Manager to lead store operations, maximize profitability, and translate brand vision into in-store execution. You will oversee Customer Operations, Merchandising, Product Operations, and talent development to deliver a best-in-class customer experience.

Success requires 3–5 years of retail leadership, strong communication, and the ability to coach and develop your team while meeting or exceeding store metrics and goals.