Retail Store Associate: Help Transform Lives Through Work

Goodwill Industries of Middle Georgia and the CSRA; Georgia; On-site; USD 16,531 - 22,041; Full time

Job summary

Goodwill Industries of Middle Georgia and the CSRA in Georgia is seeking a Retail Store Associate to support donation processing and merchandise sales at our retail locations. This role emphasizes helping customers, maintaining store presentation, and contributing to a fast-paced team environment that makes a real difference in the community.

The position involves handling transactions, assisting donors and customers, and upholding safety and cleanliness standards while supporting the broader

Qualifications

• High school diploma or GED preferred.
• Ability to perform basic math functions.
• Strong communication and interpersonal skills required.
• Ability to push, pull, and lift up to 50 lbs. with or without accommodations.
• Ability to work a full shift of at least 8 hours.
• Flexibility for rotating schedule, including evenings and weekends.

Responsibilities

• Serve as a role model and instructor in the subject of “work” for individuals receiving training or job placement assistance.
• Greet and assist customers with merchandise selection.
• Operate the store’s cash register in compliance with company policies and procedures.
• Close out assigned cash drawer at the end of the shift and balance cash amounts.
• Ensure excellent customer service and direct complaints to the appropriate personnel.
• Rotate merchandise from the sales floor as instructed, recording rotation numbers.
• Assist in display setup and merchandise presentation on the sales floor.
• Maintain store cleanliness and organization according to company standards.
• Follow all company safety and security policies and procedures.
• Cross-train in other workstations as needed.
• Perform other duties as assigned by the manager.

Skills

Customer service

Cash handling

Merchandise presentation

Teamwork

Education

High school diploma or GED

Job description

Goodwill Industries of Middle Georgia and the CSRA in Georgia is seeking a Retail Store Associate to support donation processing and merchandise sales at our retail locations. This role emphasizes helping customers, maintaining store presentation, and contributing to a fast-paced team environment that makes a real difference in the community.

The position involves handling transactions, assisting donors and customers, and upholding safety and cleanliness standards while supporting the broader