Full-time Retail Store Associate

Surplus City; Carlisle (Cumberland County); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Paid time off

401(k) and employer match

Health Insurance

Dental Insurance

Vision Insurance

Store Employee Discount

Job summary

Surplus City is seeking a friendly Retail Store Associate for our Carlisle, PA store. You will greet customers, guide purchasing decisions, and maintain a visually appealing environment while learning our product lines. A fast-paced setting offers training and opportunities to grow with the brand.

You will handle transactions, restock merchandise, and help ensure customer satisfaction through effective service and teamwork. Weekend availability is required.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience is a plus and training is provided.
• Ability to learn product details and store policies quickly.

Responsibilities

• Greet customers and assist with questions and requests.
• Operate the cash register and complete transactions accurately.
• Restock shelves, scan items, and maintain visual standards.
• Uphold safety, cleanliness and store procedures.
• Support the Store Manager and team as needed.

Skills

Customer service

Written & verbal comms

Problem solving

Multitasking

Integrity

Fast-paced environment

Product knowledge

POS familiarity

Education

High School diploma or equivalent

Tools

POS system

Job description

RETAIL STORE ASSOCIATE.

GREAT WORKING HOURS IN A UNIQUE RETAIL ENVIRONMENT! Job Summary: We currently have an opportunity available for a Retail Store Associate in our Surplus City store. We are seeking a dynamic, friendly, out‑going person to assist customers and be the face of our brand at our Carlisle store. The Store Associate completes tasks that support the Store Manager and overall customer base. You will have the opportunity to build lasting relationships with customers, guiding them in their purchasing decisions to ensure their satisfaction. Your role will also involve maintaining the visual standards of the store’s unique environment, restocking shelves and ensuring all merchandise is displayed in an appealing manner. As part of our retail team, you will enjoy a fast‑paced environment while developing your sales skills and product knowledge. We offer competitive compensation, comprehensive training and opportunities for career development. If you are a motivated individual who thrives on interaction and is eager to make a positive impact on customers’ shopping experiences, we would love to hear from you. Join us in creating a welcoming atmosphere where every customer feels valued and appreciated!

Store Associate Job Duties include but are not limited to:

• Greet customers as they enter the location.
• Answer customer questions, respond to customer requests and resolve customer issues.
• Complete accurate and efficient register transactions.
• Perform inventory duties such as unloading, scanning and stocking products onto the shelves.
• Maintain a safe and clean working environment by complying with procedures, rules and regulations.
• Perform other duties as assigned.

Required skills include but are not limited to:

• Excellent critical and problem‑solving skills.
• Customer service skills.
• Written and verbal communication skills.
• Ability to perform simple calculations.
• Extensive knowledge about the store product and services and customer‑related policies.
• Ability to operate or to quickly learn the store's point‑of‑sale system.
• Integrity.
• Ability to multitask and work in a fast‑paced and busy environment.
• General knowledge of Fabrics and Crafts is a plus.
• Knowledge of Hardware is a plus.

Physical Requirements:

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to bend, reach, and lift up to 50 lbs.

Education and Experience:

• High School diploma or equivalent preferred.
• Previous retail experience preferred.
• Successful completion of the job training period.

Leadership Skills:

• Demonstrate leadership qualities and promote a positive, safe and clean work atmosphere.

Store Hours:

• Mon - Fri: 9am to 6pm; Sat - 8am to 5pm; Sunday 10am - 5pm.

Must be available to work weekends on a rotating basis.

Benefits (For Full-Time Employees):

• Paid time off.
• 401(k) and 401(k) Employer Match.
• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Store Employee Discount.

Opportunities available for career growth and development.