Retail Store Associate

Surplus City; Cumberland (MD); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

401(k) Employer Match

Health Insurance

Dental Insurance

Vision Insurance

Store Employee Discount

Job summary

Surplus City in LaVale, MD is seeking a full-time Retail Store Associate to assist customers and support store operations. You will greet customers, handle transactions, restock shelves, and maintain a clean, safe workspace in a busy retail setting.

Ideal candidates have strong communication and problem-solving skills, retail experience, and the ability to learn the store's POS system quickly. Evening and weekend shifts may be required.

Qualifications

• High School diploma or equivalent preferred.
• Previous retail experience preferred.
• Successful completion of job training period.

Responsibilities

• Greet customers as they enter the location.
• Answer customer questions, respond to requests and resolve issues.
• Complete accurate and efficient register transactions.
• Perform inventory duties such as unloading, scanning and stocking products.
• Maintain a safe and clean working environment by following procedures and rules.
• Perform other duties as assigned.

Skills

Customer service

Communication

Cash handling

Attention to detail

Multitasking

Problem solving

Product knowledge

Integrity

Learning POS system

Education

High School diploma

Job description

Retail Store Associate (FT)

We currently have an opportunity available for a full-time Retail Store Associate in our Surplus City store. We are looking for a friendly, out-going person to assist customers at our LaVale, MD store.

Job Summary

• The store associate completes tasks that support the Store Manager and overall customer base.
• These tasks may include restocking shelves, organizing supply rooms or managing the cash register.
• Provide customer support in all departments.

Job Duties

• Greet customers as they enter the location.
• Answer customer questions, respond to customer requests and resolve customer issues.
• Complete accurate and efficient register transactions.
• Perform inventory duties such as unloading, scanning and stocking products onto the shelves.
• Maintain a safe and clean working environment by complying with procedures, rules and regulations.
• Perform other duties as assigned.

Required Skills

• Excellent critical and problem-solving skills.
• Customer service skills.
• Written and verbal communication skills.
• Ability to perform simple calculations.
• Extensive knowledge about the store product and services and customer-related policies.
• Ability to operate or to quickly learn the store's point-of-sale system.
• Integrity.
• Ability to multitask and work in a fast-paced and busy environment.
• General Knowledge of Fabrics and Crafts is a plus.
• Knowledge of Hardware is a plus.

Physical Requirements

• Prolonged period of standing and walking throughout retail space.
• Must be able to bend, reach and lift up to 50 lbs.

Education and Experience

• High School diploma or equivalent preferred.
• Previous retail experience preferred.
• Successful completion of job training period.

Leadership Skills

• Demonstrate leadership qualities and promote a positive, safe and clean work atmosphere.

Job Details

• Store hours Monday - Saturday: 8am to 8pm and Sunday: 10am to 5pm.
• Must be available to work evenings and weekends on a rotating basis.
• Opportunities for career growth and development.

Benefits for Full Time Employees

• Paid Time Off.
• 401(k).
• 401(k) Employer Match.
• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Store Employee Discount.