Retail Store Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Vega Alta (PR); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

The TJX Companies, Inc. in Vega Alta, Puerto Rico is seeking a store associate to deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.

You may be cross-trained to support multiple areas of the store to meet business needs. Responsibilities include handling purchases and returns accurately, promoting credit and loyalty programs, upholding merchandising standards, and participating in safety and loss prevention programs.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Flexible schedule to meet business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Adaptability

Job description

The TJX Companies, Inc. in Vega Alta, Puerto Rico is seeking a store associate to deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.

You may be cross-trained to support multiple areas of the store to meet business needs. Responsibilities include handling purchases and returns accurately, promoting credit and loyalty programs, upholding merchandising standards, and participating in safety and loss prevention programs.