Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Panama City (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan contributions

Cell phone discounts

Pet insurance

Legal insurance

Referral bonuses

Job summary

TJX Companies, Inc. is seeking team members in Panama City, FL to deliver a highly satisfying customer experience across all store areas.

You will follow procedures, promote loyalty programs, and help maintain a clean, organized sales floor while supporting loss prevention standards. This role requires strong customer service, flexible hours, clear communication, and multitasking in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Ability to lift heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Roles models established customer experience practices with customers and teammates.
• Rings purchases/returns and counts change per procedures.
• Promotes credit and loyalty programs.
• Maintains store merchandising and follows procedures.
• Prepares merchandise for the sales floor following standards.
• Participates in store recovery and cleanliness.
• Supports loss prevention and safety initiatives.
• Adheres to labor laws, policies, and procedures.

Skills

Customer service

Flex schedule

Communication

Multitasking

Teamwork

Retail experience

Job description

TJX Companies, Inc. is seeking team members in Panama City, FL to deliver a highly satisfying customer experience across all store areas.

You will follow procedures, promote loyalty programs, and help maintain a clean, organized sales floor while supporting loss prevention standards. This role requires strong customer service, flexible hours, clear communication, and multitasking in a fast-paced retail environment.