Retail Store Associate

Green Bay Packers, Inc. and its subsidiaries; Green Bay (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Green Bay Packers Pro Shop at Lambeau Field seeks a customer-focused associate to greet fans, upsell merchandise, and handle transactions with accuracy. You will help maintain store presentation and assist callers with merchandise orders, while staying adaptable to events and peak times.

You will work as part of a team in a fast-paced retail environment, including weekends and game days, with potential extended hours during football season.

Qualifications

• Requires working home game weekends and special events.
• Availability at least 3 days per week; schedule-flexible.
• Hours range from 8 to 35 hours; nights, weekends, and holidays may be required.
• Able to handle cash accurately.
• Willing to work as part of a sales team in a fast-paced environment.

Responsibilities

• Main responsibility is customer service including greeting, answering questions, selling and engaging the fans.
• Knowledgeable about merchandise assortment including features and benefits.
• Maintain general store appearance, restocking the sales floor and back stock room.
• Answer telephones professionally, including taking merchandise orders over the phone.
• Assist managers and supervisors on various projects as needed.
• Be able to answer general questions about Lambeau Field businesses and current events.

Skills

Customer service

Teamwork

Cash handling

Sales environment

Initiative

Fast-paced environment

Tools

Point of Sale software

Word

Excel

Job description

Job Description:

This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop at Lambeau Field.

Job Responsibilities:

• Main responsibility is customer service including greeting, answering questions, selling and engaging the fans.
• Responsible for being knowledgeable about merchandise assortment including features and benefits.
• Responsible for general store appearance, straightening and re-stocking the sales floor and back stock room.
• Responsible for answering telephones in a professional manner, including taking merchandise orders over the phone.
• Responsible for assisting managers and supervisors on various projects as needed.
• Responsible for being able to answer general questions about Lambeau Field businesses, as well as current events in the building.

Qualifications:

• Home game weekends and special events are required workdays.
• Availability must be at a minimum, 3 days a week. Position requires flexibility in scheduling. Hours could range from 8 hours to 35 hours, depending on individual availability and our business needs. Nights, weekends, and holidays during the football season may be required.
• Able to be comfortable using Point of Sale software. Knowledge of other computer-based programs such as Word and Excel preferred.
• Able to accurately handle cash.
• Ability to work as part of a team to achieve Pro Shop goals.
• Comfortable in a sales environment and able to assist customers.
• Ability to be on feet for at least four hours at a time.
• Must enjoy working in a fast-paced environment.
• Able to be reliable, self-motivated and ability to take initiative.

Supervised by: Pro Shop Manager, Assistant Managers, Coordinators, and Supervisors

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.