Retail Store Assistant Manager - Lead Customer Experience

dollartree; Harrisburg (Dauphin County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development at our Harrisburg location.

Typical duties include assisting with daily store activities, organizing merchandise, supervising staff, and ensuring cleanliness and policy compliance. The role focuses on delivering friendly service, safeguarding assets, and driving store performance on a fast-paced sales floor.

Qualifications

• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service and organizational skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Strong communication

Customer service

Teamwork

Problem solving

Organizational skills

Reading directives

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development at our Harrisburg location.

Typical duties include assisting with daily store activities, organizing merchandise, supervising staff, and ensuring cleanliness and policy compliance. The role focuses on delivering friendly service, safeguarding assets, and driving store performance on a fast-paced sales floor.