Retail Stockroom & Customer Experience Associate

The TJX Companies, Inc.; Lufkin (TX); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Cell phone discounts

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Lufkin, TX is hiring a retail associate to deliver an exceptional customer experience and maintain a clean, organized store environment. You will engage with customers, promote loyalty programs, and support various store functions across departments.

Applicants should have strong communication, attention to detail, and the ability to multi-task in a fast-paced retail setting. The role offers a flexible schedule and eligibility for associate benefits as outlined in the

Qualifications

• Possesses excellent customer service skills

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Teamwork

Flexibility

Multi-tasking

Job description

The TJX Companies, Inc. in Lufkin, TX is hiring a retail associate to deliver an exceptional customer experience and maintain a clean, organized store environment. You will engage with customers, promote loyalty programs, and support various store functions across departments.

Applicants should have strong communication, attention to detail, and the ability to multi-task in a fast-paced retail setting. The role offers a flexible schedule and eligibility for associate benefits as outlined in the