Retail Specialty Associate: Drive Sales & Service

JCPenney; Burlington (VT); On-site; USD 19,975 - 24,975; Part time

Benefits offered by this job

Employee discount on JCPenney merch

Medical/dental/vision benefits

Term life insurance

Paid vacation/holidays

401(k) with company match

Job summary

JCPenney is hiring a Specialty Associate to blend product knowledge with outstanding service to grow sales. You will greet customers, explain product attributes and care plans, and suggest complementary items to drive buy rates.

In this role, you will participate in inventory, transfers, and sign-off processes, ensuring a clean, well-organized floor. You will also support shrink control, safety, and attendance targets while meeting performance standards.

Qualifications

• Greet customers and assist with finding products while delivering helpful service.
• Promote add-on programs and credit/gift card options to reach sales goals.
• Maintain store cleanliness and organized merchandise through proper operations.

Responsibilities

• Customer Service & Sales – greets customers and delivers exceptional service to meet sales goals.
• General Operations – participates in inventory, transfers, and pricing/signing in specialty areas.
• Performance Standards – supports iCAP, safety, productivity, and attendance goals.

Skills

Customer service

Sales

Team collaboration

Inventory awareness

Job description

JCPenney is hiring a Specialty Associate to blend product knowledge with outstanding service to grow sales. You will greet customers, explain product attributes and care plans, and suggest complementary items to drive buy rates.

In this role, you will participate in inventory, transfers, and sign-off processes, ensuring a clean, well-organized floor. You will also support shrink control, safety, and attendance targets while meeting performance standards.