Retail Solutions Lead: Field Merchandising & Guest Experience

Compass Healthcare; Mountain View (CA); On-site; USD 65,000 - 71,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Job summary

Morrison Healthcare, a Compass Healthcare company, is seeking a hands-on Retail Solutions Manager to support cafe and retail locations nationwide. This field role emphasizes improving guest experiences, coaching teams, and translating retail strategy into day-to-day execution.

The position requires five+ years in retail operations or related fields, with up to 75–90% travel and remote/airport-adjacent work options.

Qualifications

• 5+ years of experience in retail operations, foodservice, merchandising, hospitality, marketing, or related field.
• Experience supporting multiple locations or leading initiatives in retail/foodservice.
• Strong knowledge of retail operations, visual merchandising, and guest‑experience strategies.

Responsibilities

• Lead visual merchandising resets across multiple accounts.
• Coach retail leaders and operators on execution and standards.
• Support onboarding and development programs for retail managers and field leadership.
• Roll out standardized culinary, retail, marketing, and promotional programs.
• Monitor program adoption and share feedback to improve performance.

Skills

Retail operations

Guest experience

Coaching/leadership

Project management

Communication

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Morrison Healthcare, a Compass Healthcare company, is seeking a hands-on Retail Solutions Manager to support cafe and retail locations nationwide. This field role emphasizes improving guest experiences, coaching teams, and translating retail strategy into day-to-day execution.

The position requires five+ years in retail operations or related fields, with up to 75–90% travel and remote/airport-adjacent work options.