Field Retail Solutions Lead

Compass Healthcare; Birmingham (AL); On-site; USD 65,000 - 71,000; Full time

Job summary

Morrison Healthcare, a Compass Healthcare company, seeks a hands-on Retail Solutions Manager to lead field merchandising and retail operations across the country. The role requires enjoying in-the-field work, coaching teams, and translating retail strategy into daily execution.

The position travels 75-90% and offers opportunities to impact guest experiences at cafe and retail locations nationwide. Collaboration with onsite leaders and cross-functional teams is essential.

Qualifications

• Five+ years of experience in retail operations, foodservice, merchandising, hospitality, marketing, or related field.
• Experience supporting multiple locations or leading operational improvement initiatives preferred.
• Strong knowledge of retail operations, visual merchandising, and guest-experience strategies.

Responsibilities

• Lead and support visual merchandising resets across multiple accounts.
• Coach retail leaders and operators on execution, merchandising standards, and operational best practices.
• Support onboarding and development programs for retail managers and field leadership.
• Help roll out standardized culinary, retail, marketing, and promotional programs.
• Monitor program adoption, share field feedback, and recommend improvements.
• Build trusted relationships and communicate observations, wins, and opportunities to key stakeholders.

Skills

Retail operations

Merchandising

Guest experience

Coaching

Project management

Communication

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Morrison Healthcare, a Compass Healthcare company, seeks a hands-on Retail Solutions Manager to lead field merchandising and retail operations across the country. The role requires enjoying in-the-field work, coaching teams, and translating retail strategy into daily execution.

The position travels 75-90% and offers opportunities to impact guest experiences at cafe and retail locations nationwide. Collaboration with onsite leaders and cross-functional teams is essential.