Remote Retail Solutions Manager — Field Ops & Merchandising

Compass Healthcare; Hayward (CA); On-site; USD 65,000 - 71,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare is seeking a hands-on Retail Solutions Manager to support cafe and retail locations nationwide. This role travels up to 75-90% and focuses on improving guest experiences, coaching teams, and turning retail strategy into daily execution.

The ideal candidate will lead visual merchandising, roll out programs, and partner with onsite leaders to strengthen retail performance across multiple accounts.

Qualifications

• Five or more years of experience in retail operations, foodservice, merchandising, hospitality, marketing, or a related field.
• Strong knowledge of retail operations, visual merchandising, and guest-experience strategies.
• Confident coach and relationship builder who can influence teams at multiple leadership levels.

Responsibilities

• Lead and support visual merchandising resets across multiple accounts.
• Coach retail leaders and operators on execution, merchandising standards, and operational best practices.
• Support onboarding and development programs for retail managers and field leadership.
• Help roll out standardized culinary, retail, marketing, and promotional programs.
• Monitor program adoption, share field feedback, and recommend improvements.
• Build trusted relationships and communicate observations to key stakeholders.

Skills

Retail operations

Merchandising

Guest experience

Coaching

Project management

Communication

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Morrison Healthcare is seeking a hands-on Retail Solutions Manager to support cafe and retail locations nationwide. This role travels up to 75-90% and focuses on improving guest experiences, coaching teams, and turning retail strategy into daily execution.

The ideal candidate will lead visual merchandising, roll out programs, and partner with onsite leaders to strengthen retail performance across multiple accounts.