Retail Solutions Consultant

Comcast (CC) of Willow Grove; Plymouth (MI); On-site; USD 22,000 - 34,000; Full time

Job summary

Comcast is hiring for a Retail Sales position in Michigan to engage customers, demonstrate Xfinity products, and drive sales. You will listen to needs, tailor solutions, and guide customers through usage and features.

Flexible schedules include evenings and weekends, with onboarding support and collaboration with care teams to resolve issues. The role emphasizes customer experience, product knowledge, and meeting sales targets while maintaining a professional store environment and participating

Qualifications

• High School Diploma or GED required.
• 2–5 years of relevant retail or sales experience.
• Ability to understand customer needs and present solutions.

Responsibilities

• Engaging customers with enthusiasm and explaining product features.
• Listening to customer needs and offering tailored solutions.
• Meeting or exceeding sales targets and following up with customers.
• Working a flexible schedule including evenings, weekends, and holidays.
• Onboarding new customers and ensuring they understand product usage.
• Collaborating with care teams to resolve issues and build loyalty.
• Maintaining a professional store environment and attending trainings.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Integrity

Resilience

Self-Motivation

Teamwork

Tech Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is hiring for a Retail Sales position in Michigan to engage customers, demonstrate Xfinity products, and drive sales. You will listen to needs, tailor solutions, and guide customers through usage and features.

Flexible schedules include evenings and weekends, with onboarding support and collaboration with care teams to resolve issues. The role emphasizes customer experience, product knowledge, and meeting sales targets while maintaining a professional store environment and participating