Retail Sales Consultant — Flexible Hours & Tech Solutions

Comcast (CC) of Willow Grove; Rochester Hills (MI); On-site; USD 44,083,000 - 71,635,000; Full time

Job summary

Comcast is seeking a retail sales associate in Michigan to engage customers, showcase and sell products, and ensure an outstanding in-store experience. You will meet sales targets, onboard customers, and resolve issues with moderate supervision while adapting to a flexible schedule.

You will work evenings, weekends, and holidays as needed, collaborate with customer care, and adhere to company standards to support team success and promote Comcast products and services.

Qualifications

• High school diploma or GED required.
• Relevant work experience in retail or sales preferred.
• Certifications may apply depending on role and location.

Responsibilities

• Engage customers with enthusiasm, demonstrate and explain product features.
• Listen to customer needs, provide tailored solutions.
• Meet or exceed sales targets and improve customer satisfaction.
• Adjust to a flexible schedule including evenings, weekends, and holidays.
• Facilitate onboarding for new customers, ensuring they understand product usage.
• Collaborate with customer care to troubleshoot and resolve issues.
• Adhere to retail policies to maintain a professional store environment.
• Participate in team huddles and training to stay up-to-date on products.
• Maintain regular, punctual attendance and reliability.
• Work nights and weekends as necessary.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience 2-5 Years

Job description

Comcast is seeking a retail sales associate in Michigan to engage customers, showcase and sell products, and ensure an outstanding in-store experience. You will meet sales targets, onboard customers, and resolve issues with moderate supervision while adapting to a flexible schedule.

You will work evenings, weekends, and holidays as needed, collaborate with customer care, and adhere to company standards to support team success and promote Comcast products and services.