Retail Softlines Lead — People-First Team Coach

Dick's Sporting Goods; Pittsburgh (Allegheny County); Presencial; USD 25.000 - 36.000; Tempo integral

Resumo da vaga

DICK'S Sporting Goods is seeking a Store Lead to act as the in-store expert for their department. Under the guidance of the Assistant Store Manager and Store Manager, you will deliver outstanding service, lead by example, and help teammates achieve daily goals.

You will oversee scheduling, training, and coaching, ensure adherence to brand standards, safety, and policies, and create an inclusive, high-performance store culture that drives customer satisfaction and store success.

Qualificações

• Retail or customer-focused experience required.
• Willingness to work flexible hours including nights, weekends and holidays.
• Ability to stand, walk and perform physical tasks in a retail environment.

Responsabilidades

• Lead in-store operations and coaching to teammates.
• Deliver exceptional customer service and ensure a safe shopping environment.
• Assist with interviewing and onboarding new teammates and cross-training.
• Uphold brand standards, merchandising and presentation across the department.
• Support store leadership with daily plans, scheduling and task delegation.

Conhecimentos

Customer service

Team leadership

Flexible availability

Retail experience

Descrição da vaga

DICK'S Sporting Goods is seeking a Store Lead to act as the in-store expert for their department. Under the guidance of the Assistant Store Manager and Store Manager, you will deliver outstanding service, lead by example, and help teammates achieve daily goals.

You will oversee scheduling, training, and coaching, ensure adherence to brand standards, safety, and policies, and create an inclusive, high-performance store culture that drives customer satisfaction and store success.