Retail Shortage Control - Part Time

Burlington Stores, Inc.; Salem (OR); On-site; USD 15,000 - 17,000; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

401(k) plan

Paid time off

Paid sick time

Job summary

Burlington Stores, Inc. is hiring a Shortage Control Associate in Salem, Oregon, to enhance security and customer service. This role requires monitoring entrances and exits while greeting customers, providing guidance, and working collaboratively with store leadership. Ideal candidates will have at least 1 year of related experience, strong communication skills, and a commitment to maintaining safety standards. The position is part-time with a flexible schedule, offering a competitive wage of $15.05 per hour and potential benefits.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Ability to maintain confidentiality while analyzing business trends.

Responsibilities

• Monitor store entrance for theft and maintain a secure environment.
• Greet customers warmly to promote a sense of security.
• Train associates on shortage reduction programs.

Skills

Customer service

Communication

Leadership

Surveillance

Job description

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, you will be present at store entrances, exits, and high‑risk areas to mitigate theft and create a safe, enjoyable shopping environment.

Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift, focusing on reducing opportunities for theft, shoplifting, and other dishonest activities.

You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subjects to your Manager on Duty once identified.

Command Presence

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.

Knowledge and Communication

• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role you play in keeping the store and assets safe and secure.

Support and Guidance

• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

Experience and Responsibilities

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision‑making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills to support fostering productive business relationships.

What We Look For

• Excited to deliver great values to customers every day.
• Take a sense of pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

Benefits and Compensation

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. The role provides opportunities for training and development.

Base Pay: $15.05 per hour.

Location: 00406 – Salem, 833 Lancaster Drive NE, 97301.

Posting Number: P1-1071025-8.

Position Type: Regular Part‑Time. Career Site Category: Store Associate. Position Category: Retail Store.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.