Retail Shortage Control - Part Time

Burlington Stores, Inc.

Columbia (SC)

On-site

USD 14,774 - 21,042

Part time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Flexible hours

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

A leading retail chain in Columbia seeks a Shortage Control Associate to enhance store security and customer interactions positively. The role requires engaging with shoppers and associates while promoting a safe shopping environment. Prior experience in customer service or retail is preferred, along with strong communication skills. The position offers a competitive wage of $13.00 per hour, flexible scheduling, and a benefits package for part-time employees. Be part of a dedicated team that supports diversity and community involvement.

Qualifications

1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations preferred.
Ability to stand and walk for extended periods and visually monitor the store environment.
Ability to maintain confidentiality and analyze business trends.

Responsibilities

Engage with customers and associates consistently, promoting a safe shopping environment.
Monitor store entrances and reduce theft opportunities.
Train associates on shortage reduction programs.

Skills

Customer service

Communication

Loss prevention

Leadership

Job description

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.

You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction. Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates. You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.

Command Presence

Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
Create a secure environment and reduce opportunities for theft

Knowledge and Communication

Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
Understand the role you play in keeping your store and assets safe and secure

Support and Guidance

Provide support in training associates on shortage reduction programs and processes
Role-model safety as a top priority and address any unsafe practices promptly

Experience and Responsibilities

1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
Ability to stand and walk for extended periods of time and to visually monitor store environment
Ability to maintain confidentiality is required
Ability to review, analyze and comprehend business trends
Ability to exhibit a positive demeanor, strong posture, and energetic greeting
Ability to work in a fast paced, high‑pressure environment with detailed focus and disciplined decision making
Excellent communication with customers and co‑workers
Excellent leadership skills that support fostering productive business relationships

What We’re Looking For

Are excited to deliver great values to customers every day
Take a sense of pride and ownership in helping drive positive results for a team
Are committed to treating colleagues and customers with respect
Believe in the power of diversity and inclusion
Want to participate in initiatives that positively impact the world around you

Come Join Our Team

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Job Details