Retail Shortage Control - Part Time

Burlington Stores, Inc.; Modesto (CA); On-site; USD 19,207 - 27,355; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Paid time off

Paid sick time

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Associate in Modesto, California, to enhance store security and customer service. Your role will include greeting customers warmly, monitoring surroundings, and implementing theft reduction strategies.

Ideal candidates will have at least 1 year of experience related to customer service or asset protection. The position offers competitive pay of $16.90 per hour and flexible working hours, along with part-time benefits like medical coverage and a 401(k) plan.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Experience with confidentiality and analysis of business trends.

Responsibilities

• Maintain a professional appearance and stand vigilant at the store's entrance.
• Greet every customer warmly and foster a secure environment.
• Conduct bag checks and report theft incidents to the Manager on Duty.

Skills

Customer service

Asset Protection

Loss Prevention

Strong communication

Leadership

Job description

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

Overview

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, you mitigate theft and create a safe environment.

Key Responsibilities

• Maintain a professional appearance, wear the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
• Create a secure environment and reduce opportunities for theft.
• Possess knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Provide support in training associates on shortage reduction programs and processes.
• Model safety as a top priority and address any unsafe practices promptly.
• Identify and report theft incidents and/or suspicious subjects to the Manager on Duty.
• Stand and walk for extended periods and visually monitor the store environment.
• Maintain confidentiality and review, analyze, and comprehend business trends.
• Exhibit a positive demeanor, strong posture, and energetic greeting.
• Work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
• Exhibit excellent communication with customers and coworkers.
• Demonstrate leadership skills that foster productive business relationships.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Experience with confidentiality and analysis of business trends.

Schedule & Hours

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

Compensation & Benefits

• Competitive wage: $16.9 per hour.
• Flexible hours.
• Associate discount.
• Part-time associates may be eligible for the Burlington benefits package, including medical coverage and a 401(k) plan, up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

EEO Statement

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.