Retail Shortage Control - Part Time

Burlington Stores, Inc.; Anchorage (AK); On-site; USD 19,889 - 28,326; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Health benefits

Job summary

A leading retail company is seeking a Shortage Control Associate in Anchorage to ensure a secure shopping environment while delivering exceptional customer service. The role requires good communication skills, vigilance, and the ability to engage positively with customers. Prior experience in customer service and a commitment to maintaining safety standards are essential. This position offers a competitive hourly wage of $17.50 and part-time associates may be eligible for benefits.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.

Responsibilities

• Engage with customers to maintain a secure shopping environment.
• Monitor entrance for theft prevention.
• Provide support in training associates on shortage reduction.

Skills

Customer service

Communication

Asset Protection

Loss Prevention

Leadership

Job description

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

Key Responsibilities

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.

Knowledge and Communication

• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role you play in keeping your store and assets safe and secure.

Support and Guidance

• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

Experience and Responsibilities

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that support fostering productive business relationships.

Additional Requirements

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

Why Join Us

• Excited to deliver great values to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

Compensation and Benefits

Base Pay: $17.50 per hour.

Eligible for competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

EEO Statement

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Location

Anchorage, 00819.