Retail Shortage Control - Part Time

Burlington Stores, Inc.; Fontana (CA); On-site; USD 19,207 - 27,355; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Medical benefits

401(k) plan

Paid time off

Paid holidays

Sick time

Job summary

Burlington Stores, Inc. in Fontana is hiring a Shortage Control Associate to help maintain store safety while delivering exceptional customer service. Candidates should have a minimum of 1 year of experience in customer service, hospitality, or retail, and be able to work in a fast-paced environment.

The position offers a competitive wage of $16.90 per hour, flexible hours, and various benefits including a 401(k), medical coverage, and paid time off after one year. Join us to drive positive results and support our commitment to diversity and inclusion.

Qualifications

• 1+ year experience in customer service, retail, or asset protection.
• Ability to review and comprehend business trends.
• Ability to foster productive business relationships.

Responsibilities

• Greet customers warmly and reduce theft opportunities.
• Monitor high-risk areas and report suspicious activities.
• Provide training on shortage reduction programs.

Skills

Customer service experience

Ability to stand and walk for extended periods

Confidentiality

Business trend analysis

Positive demeanor

Fast-paced environment adaptability

Excellent communication skills

Leadership skills

Job description

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

Key Responsibilities

• Maintain professional appearance and use of radio/earpiece.
• Position at the front of the store, remaining vigilant and aware.
• Greet every customer with a warm, loud, friendly greeting.
• Create a secure environment by reducing opportunities for theft.
• Monitor entrances, exits, and high‑risk areas continuously.
• Identify and report theft incidents or suspicious activities to the Manager on Duty.
• Conduct bag and package checks on associates.
• Communicate theft prevention information during store rallies.
• Provide training support on shortage reduction programs and processes.
• Role model safety and address unsafe practices promptly.
• Review, analyze, and comprehend business trends related to shortages.

Qualifications

• 1+ year experience in customer service, hospitality, retail, asset protection, loss prevention, or operations (preferred).
• Ability to stand and walk for extended periods while visually monitoring the environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills fostering productive business relationships.

Candidate Qualities

• Excited to deliver great value to customers daily.
• Take pride and ownership in driving positive results for the team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Willing to participate in initiatives that positively impact the community.

Benefits

Competitive wage of $16.9 per hour, flexible hours, and associate discount. Part‑time associates may qualify for Burlington benefits including medical coverage and a 401(k) plan, up to 4 hours of paid time off annually after one year, up to 8 paid holidays, and paid sick time in accordance with applicable law. Various training and development opportunities are provided.

EEO Statement

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $16.9 per hour

Location: 01418 - Fontana, 15058 Summit Avenue, 92336