Retail Shop Manager on Duty - Lead Sales & Guest Experience

Equinox; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Complimentary Club membership

Shop discounts (30-50%)

Job summary

Equinox is seeking a Retail Shop Manager-on-Duty to lead a single shop, drive sales and deliver exceptional guest experiences in a fast-paced environment. You will guide the sales team, oversee daily operations, and ensure adherence to brand standards.

Responsibilities include coaching staff, managing schedules, and maintaining product knowledge while upholding inventory controls and safety policies. This role offers competitive pay and benefits.

Qualifications

• Proven leadership ability in a retail or service environment.
• Strong customer service focus with ability to coach others.
• Excellent time management and communication skills.

Responsibilities

• Lead and motivate the sales team to achieve monthly store goals.
• Provide an unparalleled customer experience for all visitors.
• Coach shop associates on selling tactics and metrics.
• Maintain knowledge of services and products offered.
• Assist with hiring, training, and scheduling of staff.
• Uphold loss prevention and inventory policies across the team.

Skills

Leadership

Customer service

Coaching & development

Time management

Communication

Tools

POS systems

Job description

Equinox is seeking a Retail Shop Manager-on-Duty to lead a single shop, drive sales and deliver exceptional guest experiences in a fast-paced environment. You will guide the sales team, oversee daily operations, and ensure adherence to brand standards.

Responsibilities include coaching staff, managing schedules, and maintaining product knowledge while upholding inventory controls and safety policies. This role offers competitive pay and benefits.