Part-Time Retail Shop Lead — Elevate Customer Experience

Equinox; Philadelphia (Philadelphia County); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Competitive pay

Benefits

Complimentary Club membership

Discounts on products/services

Job summary

Equinox’s Rittenhouse shop in Philadelphia seeks a part-time Retail Shop Manager-on-Duty to lead a sales team, drive guest experiences, and manage daily operations.

The role emphasizes proven leadership, exceptional customer service, and hands-on merchandising, scheduling, and coaching. Competitive pay, benefits, and exclusive employee discounts are included as part of the Equinox team.

Qualifications

• Proven leadership ability.
• Experience in a customer service business; preferably in retail.
• Hardworking and diligent, possessing both honesty and personal integrity.
• Excellent time management, organizational, problem solving and communication skills.
• Ability to utilize new techniques and ideas.
• Be available to work a varied schedule, based on the needs of our unique retail business.

Responsibilities

• Achieve assigned monthly sales goals and contribute to the overall store target.
• Coach Shop Associates in selling tactics and product knowledge.
• Deliver an unparalleled customer experience for all visitors.
• Maintain knowledge of club services, programs and products.
• Uphold loss prevention and inventory policies.
• Assist with hiring, training, and scheduling of staff.
• Ensure store appearance aligns with brand standards and merchandising directions.

Skills

Leadership

Customer service

Retail operations

Job description

Equinox’s Rittenhouse shop in Philadelphia seeks a part-time Retail Shop Manager-on-Duty to lead a sales team, drive guest experiences, and manage daily operations.

The role emphasizes proven leadership, exceptional customer service, and hands-on merchandising, scheduling, and coaching. Competitive pay, benefits, and exclusive employee discounts are included as part of the Equinox team.