Retail Shift Supervisor — Leadership, Daily Pay & Benefits

Goodwill of Colorado; Aurora (CO); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

DailyPay availability

Paid time off

Résumé du poste

Goodwill of Colorado seeks a versatile Shift Supervisor to lead store teams, ensure safety, and optimize operations within the retail center. The role requires open availability including evenings and weekends, with shifts starting early and ending late.

The supervisor will coach staff, manage inventory and cash processes, and coordinate customer service to maintain strong donor- and customer-facing operations. This position offers growth within Goodwill's Retail Division.

Qualifications

• Supervisory experience in retail or similar setting preferred.
• Two years retail experience desired.
• Familiar with pricing, trends, and seasonal changes.

Responsabilités

• Lead day-to-day operations of the retail center and ensure safety, customer focus, product flow, and aesthetics.
• Manage breaks, reallocate staff, coach employees, and contribute to reviews and terminations.
• Open/close procedures and daily sales report verifications; count drawers and manage cash.
• Assist with inventory counts and entry; support E-Commerce processing.
• Coordinate customer service activities and serve as escalation point for complaints.

Connaissances

Retail leadership

Customer service

Communication skills

Problem solving

Scheduling

Formation

High School diploma or equivalent

Outils

UKG

Excel

Description du poste

Goodwill of Colorado seeks a versatile Shift Supervisor to lead store teams, ensure safety, and optimize operations within the retail center. The role requires open availability including evenings and weekends, with shifts starting early and ending late.

The supervisor will coach staff, manage inventory and cash processes, and coordinate customer service to maintain strong donor- and customer-facing operations. This position offers growth within Goodwill's Retail Division.