Retail Shift Supervisor — Lead Style & Customer Experience

cabi, LLC; Napa (CA); On-site; USD 22,041 - 24,796; Full time

Job summary

cabi, LLC is seeking a Shift Supervisor to lead the Outlet team and elevate the shopping experience for guests in Napa. You will drive sales, coach associates, and ensure exceptional customer service in a fast-paced retail setting.

Ideal candidates bring a leadership mindset, strong communication skills, and a passion for fashion. The role supports store operations, merchandising, and a positive team culture, with opportunities for growth.

Qualifications

• Previous retail experience in similar roles preferred.
• Strong communication and leadership capabilities are essential.
• Able to multitask in a fast-paced retail environment and coach others.
• Comfortable using POS systems and MS Office for daily operations.

Responsibilities

• Deliver personalized styling and customer service to guests.
• Build lasting relationships through outreach and clienteling.
• Lead the team as Manager on Duty when needed and coach staff.
• Support store operations, merchandising, and inventory handling.
• Maintain visual displays and ensure store standards.

Skills

Strong communication

People skills

Leadership

Organization

Multitasking

MS Office & POS

Education

High school diploma or GED

Tools

POS systems

Microsoft Office

Job description

cabi, LLC is seeking a Shift Supervisor to lead the Outlet team and elevate the shopping experience for guests in Napa. You will drive sales, coach associates, and ensure exceptional customer service in a fast-paced retail setting.

Ideal candidates bring a leadership mindset, strong communication skills, and a passion for fashion. The role supports store operations, merchandising, and a positive team culture, with opportunities for growth.