Retail Assistant Manager - Lead Team & Customer Experience

cabi Clothing; Sonoma (CA); On-site; USD 27,552 - 31,684; Full time

Job summary

cabi Outlet in Sonoma, CA is seeking an Assistant Store Manager to support daily operations, drive sales, and deliver an exceptional customer experience. The role focuses on coaching store teams, merchandising, and executing campaigns in a fast-paced retail environment.

The ideal candidate has 2–3 years of retail leadership, strong communication skills, and experience with POS systems and MS Office. Proficiency in team development and client engagement is valued.

Qualifications

• Associate degree preferred, or equivalent combination of education and relevant experience.
• 2–3 years of retail leadership experience preferred.
• Strong customer service, communication, and interpersonal skills.

Responsibilities

• Assist Store Manager in overseeing daily store operations and driving sales.
• Lead and develop store teams to deliver exceptional customer experiences.
• Track KPIs and sales goals; help execute action plans to meet targets.
• Support recruiting, onboarding, training, and development of store employees.
• Maintain merchandising and visual presentation according to company standards.
• Ensure store records, banking, and procedures are followed.

Skills

Retail leadership

Customer service

Communication

Team development

Education

Associate degree preferred

Tools

POS systems

Microsoft Office (Excel, Outlook, Word)

Job description

cabi Outlet in Sonoma, CA is seeking an Assistant Store Manager to support daily operations, drive sales, and deliver an exceptional customer experience. The role focuses on coaching store teams, merchandising, and executing campaigns in a fast-paced retail environment.

The ideal candidate has 2–3 years of retail leadership, strong communication skills, and experience with POS systems and MS Office. Proficiency in team development and client engagement is valued.