Retail Shift Supervisor - Napa

cabi Clothing; Napa (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

cabi Clothing in Napa, CA is seeking a Shift Supervisor for our Outlet store to lead a small team and deliver exceptional customer experiences.

You will drive daily sales, coach Associates, manage operations, merchandising, and maintain brand standards while working a flexible schedule including nights, weekends, and holidays.

Join a fashion-forward, customer-centric environment where leadership growth is encouraged and teamwork is valued.

Qualifications

• Retail leadership experience preferred.
• Strong communication and people skills.
• Passion for fashion and customer engagement.
• Leadership with ability to motivate a team.
• Organized and multitask in fast-paced environments.
• Comfortable with POS and Microsoft Office.

Responsibilities

• Deliver personalized styling and customer service.
• Build lasting relationships through clienteling.
• Support sales goals and store KPIs.
• Lead by example on the sales floor.
• Serve as Manager on Duty when assigned.
• Coach Sales Associates and assist daily operations.

Skills

Leadership

Customer service

Communication

Team motivation

Multitasking

POS systems

Microsoft Office

Education

High school diploma or GED

Tools

POS systems

Microsoft Office

Job description

At Cabi, we’re redefining what it means to build a fashion brand, one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, where every team member plays a role in shaping meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll find a home here.

Shift Supervisor – cabi Outlet

Pay: $16.00-$18.00/hour

Love fashion, styling, and leading a team? Join the cabi Outlet team as a Shift Supervisor and help create a shopping experience customers can’t stop talking about.

We’re looking for an energetic, customer-focused leader who thrives in a fast-paced retail environment and enjoys building relationships, driving sales, and supporting a positive team culture. If you’re passionate about fashion and ready to take the next step in retail leadership, we’d love to meet you.

What You’ll Do

As a Shift Supervisor, you’ll be a trusted member of the leadership team — helping drive store success while delivering exceptional customer experiences every day.

Create An Exceptional Customer Experience

• Deliver personalized styling and customer service that makes every guest feel valued
• Build lasting customer relationships through outreach and clienteling programs
• Support sales goals, KPIs, and daily store performance
• Provide support with phone orders and customer inquiries
• Lead by example on the sales floor with energy, professionalism, and positivity

Support & Lead the Team

• Help create a fun, collaborative, and high-performing work environment
• Serve as Manager on Duty when assigned
• Support Sales Associates through coaching, communication, and teamwork
• Assist with daily operations and ensure company standards are upheld

Keep Operations Running Smoothly

• Assist with merchandising and maintaining visually appealing displays
• Support inventory, shipment processing, and store organization
• Handle cash management and bank deposits with accuracy and integrity
• Help maintain a clean, organized, and welcoming store environment

What We’re Looking For

• Previous retail experience as a Key Holder, Supervisor, Retail Associate, or similar role preferred
• Strong communication and people skills
• Passion for fashion, styling, and customer engagement
• Leadership mindset with the ability to motivate and support a team
• Organized, dependable, and able to multitask in a fast-paced environment
• Comfortable using Microsoft Office and POS systems
• Flexible availability, including nights, weekends, and holidays

Preferred Qualifications

• High school diploma or GED preferred
• 1+ year of retail experience preferred

Why You’ll Love Working Here

• Opportunity to grow into retail leadership
• Fashion-focused, customer-centered environment
• Supportive and collaborative team culture
• Dynamic workdays where no two shifts are the same
• Employee break area and supportive store environment

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry up to 50 lbs occasionally
• Comfortable climbing ladders and step stools as needed

Joining Cabi means more than stepping into a role, it’s stepping into a mission. We’re passionate about lifting women up, supporting growth, and celebrating individuality in everything we do. As you explore this opportunity, imagine the impact you could make as part of a company that values innovation, authenticity, and connection at every level. If you’re ready to bring your talents to a team that’s as driven as it is supportive, we’d love to see what you can do with us.