Retail Shift Supervisor - Customer Experience Leader

CVS Health; Spokane Valley (WA); On-site; USD 26,000 - 39,000; Full time

Job summary

The CVS Health Shift Supervisor is a key leader supporting store management in Spokane Valley, WA, aiming for store execution and customer service excellence. When there is no manager onsite, the Shift Supervisor leads staff, ensures opening and closing procedures are completed, and maintains merchandising and stock levels.

You will handle customer questions, promote a positive shopping experience, and safeguard confidentiality while coordinating with store teams to achieve goals.

Qualifications

• Must have deductive reasoning, analytical and computer skills.
• Strong communication and supervisory abilities.
• Ability to work a flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Lead the store staff in the absence of a manager.
• Provide excellent customer service and resolve issues per policy.
• Price merchandise, stock shelves and maintain displays.
• Ensure opening and closing procedures are completed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Retail supervisor experience

Education

High School diploma or equivalent

Job description

The CVS Health Shift Supervisor is a key leader supporting store management in Spokane Valley, WA, aiming for store execution and customer service excellence. When there is no manager onsite, the Shift Supervisor leads staff, ensures opening and closing procedures are completed, and maintains merchandising and stock levels.

You will handle customer questions, promote a positive shopping experience, and safeguard confidentiality while coordinating with store teams to achieve goals.