Retail Shift Supervisor – Customer Experience Leader

everythingbutwater; Miami Beach (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Job summary

Everything But Water in Miami Beach is seeking a Sales Associate with supervisory responsibilities to support store operations and deliver exceptional customer service. This position collaborates with the Store Manager to ensure adequate shift coverage, maintain brand standards, and meet sales goals.

The ideal candidate has 2–4 years of retail experience, at least 1 year in supervision, and is fluent in English, with strong interpersonal skills and the ability to stand for extended periods.

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Skills

Retail sales experience

Supervisory experience

Fluent in English

Customer engagement skills

Interpersonal communication

Job description

Everything But Water in Miami Beach is seeking a Sales Associate with supervisory responsibilities to support store operations and deliver exceptional customer service. This position collaborates with the Store Manager to ensure adequate shift coverage, maintain brand standards, and meet sales goals.

The ideal candidate has 2–4 years of retail experience, at least 1 year in supervision, and is fluent in English, with strong interpersonal skills and the ability to stand for extended periods.