Retail Shift Leader - Monthly Bonuses & Discounts

HUSTLER Hollywood; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonuses

Employee discounts

Job summary

HUSTLER Hollywood in Reno, NV is seeking a Shift Supervisor to support the Store Leadership Team in the absence of a manager on the sales floor. You will supervise staff, drive customer engagement, and uphold brand standards to achieve sales goals.

The role requires weekend availability, a willingness to complete a three-month training program, and a commitment to maintaining professional store operations. Monthly bonuses and employee discounts are offered as part of the compensation package.

Qualifications

• At least 1 year of key holder experience in a retail setting.
• Excellent verbal and written communication skills.
• Must be available to work weekends (Friday, Saturday, Sunday).
• Must commit to two store closings per week, including one Friday or Saturday.
• Ability to utilize retail POS System & Inventory Scanner.
• Must be able to make change using American monetary units.
• Ability to carry out detailed tasks with minimal direction.
• Strong interpersonal skills and ability to build positive relationships.
• Completion of the Shift Supervisor three month training program.

Responsibilities

• Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand
• Responsible for holding store keys to open and close without management as necessary
• Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs
• Manages rest and meal break schedules and ensures that all zones are covered
• Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette
• Assists with managing company standards of merchandise presentations, signage and displays
• Escalates performance concerns to the Store Manager
• Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Assists with store security including checking bags and monitoring fitting rooms
• Ensures that store staff are treated professionally, courteously and respectfully
• Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager
• Adheres to and ensures compliance with all LP policies
• Has full understanding/knowledge of inventory management procedures
• Represents the company in a professional and positive manner
• Other duties as assigned

Skills

Key holder experience

Customer engagement

Leadership skills

POS system

Inventory scanning

Tools

POS System

Inventory Scanner

Job description

HUSTLER Hollywood in Reno, NV is seeking a Shift Supervisor to support the Store Leadership Team in the absence of a manager on the sales floor. You will supervise staff, drive customer engagement, and uphold brand standards to achieve sales goals.

The role requires weekend availability, a willingness to complete a three-month training program, and a commitment to maintaining professional store operations. Monthly bonuses and employee discounts are offered as part of the compensation package.