Retail Shift Leader - Lead, Learn, Grow Your Career

Texas EZPAWN L.P.; Brownwood (TX); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Bonus Potential

Store Discount

401(k) Matching

Paid Time Off

Holiday Pay

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) in Brownwood, TX. You will lead customer interactions and drive sales for a wide range of pawn items, while supervising Team Members and managing daily store operations.

The role offers a clear path to bigger leadership opportunities and a competitive pay structure based on experience. We provide a structured 5-week training with a potential pay raise, team coaching, and leadership development programs.

Qualifications

• Minimum 1 year supervisory, key holder, shift lead, team lead, or manager experience.
• Strong leadership and interpersonal skills.
• Ability to read and manage customer needs.

Responsibilities

• Process loans and extensions.
• Set terms for pawned items and negotiations.
• Open and close store procedures.
• Supervise and coach store Team Members.

Skills

Leadership

Customer service

Time management

Communication

Education

High school diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) in Brownwood, TX. You will lead customer interactions and drive sales for a wide range of pawn items, while supervising Team Members and managing daily store operations.

The role offers a clear path to bigger leadership opportunities and a competitive pay structure based on experience. We provide a structured 5-week training with a potential pay raise, team coaching, and leadership development programs.