Retail Shift Leader - Flexible Hours & Career Growth

Tesco; Stratford (CT); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Colleague discounts

Wellbeing services

Life cover

Pension with matching

Uniform provided

Zusammenfassung

Tesco is seeking a Shift Lead to lead the store team and deliver a high-quality customer experience. You’ll work across store areas, guiding colleagues and handling day-to-day queries with a focus on inclusive leadership and service excellence.

The role requires strong communication, a natural leadership style, and the ability to adapt to changing conditions while supporting teammates and customers. 18+ and retail leadership experience are preferred.

Qualifikationen

• Experience leading in a fast-paced retail environment.
• Strong role model delivering great service.
• Clear communicator who keeps the team informed.

Aufgaben

• Lead the team to deliver a great in-store experience for customers.
• Coordinate across store areas and explain day-to-day queries to colleagues.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the Manager's absence and adapt to change.
• Coach colleagues and provide feedback to model excellent service.
• Seek opportunities to serve customers, communities, and planet a little better each day.

Kenntnisse

Team leadership

Customer service

Jobbeschreibung

Tesco is seeking a Shift Lead to lead the store team and deliver a high-quality customer experience. You’ll work across store areas, guiding colleagues and handling day-to-day queries with a focus on inclusive leadership and service excellence.

The role requires strong communication, a natural leadership style, and the ability to adapt to changing conditions while supporting teammates and customers. 18+ and retail leadership experience are preferred.