Retail Shift Leader: Elevate Customer Experience

Hispanic Alliance for Career Enhancement; Nassau Bay (TX); On-site; USD 23,419 - 33,062; Part time

Benefits offered by this job

Benefits for eligible teammates

Job summary

CVS Health is seeking a part-time Shift Supervisor to support store management, drive store execution and customer service excellence, and lead team members when managers are not onsite.

This role involves supervising crew, stocking shelves, executing displays, handling customer questions, and maintaining confidentiality while delivering a positive shopping experience. Weekly hours are 24 with a pay range of $16.50–$24.00 per hour.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Analytical skills

Communication skills

Supervision skills

Flexible schedule availability

Retail supervisor experience

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to support store management, drive store execution and customer service excellence, and lead team members when managers are not onsite.

This role involves supervising crew, stocking shelves, executing displays, handling customer questions, and maintaining confidentiality while delivering a positive shopping experience. Weekly hours are 24 with a pay range of $16.50–$24.00 per hour.