Retail Shift Leader & Customer Champion

The TJX Companies, Inc.; Troy (MI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Job summary

Marshalls at The TJX Companies, Inc. is hiring a Key Carrier who will rotate with the Coordinator role, supporting store leadership and customer experience in Troy, MI. Availability includes nights and weekends, with a focus on coaching Associates and maintaining store operations.

Ideal candidates have 1 year of retail experience and at least 6 months in a leadership role. The position offers competitive pay and benefits, with opportunities for advancement within TJX’s off-price family.

Qualifications

• 1 year retail experience required.
• 6 months leadership experience required.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed.
• Addresses immediate customer service issues and provides coaching to Associates.
• Provides feedback, recognition and coaching to Associates.
• Partners with Management on Associate training needs to increase effectiveness.
• Ensures adherence to all labor laws, policies, and procedures.
• Promotes safety awareness and maintains a safe environment.

Skills

Team player

Communication

Problem solving

Leadership

Flexible schedule

Merchandise flow

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. is hiring a Key Carrier who will rotate with the Coordinator role, supporting store leadership and customer experience in Troy, MI. Availability includes nights and weekends, with a focus on coaching Associates and maintaining store operations.

Ideal candidates have 1 year of retail experience and at least 6 months in a leadership role. The position offers competitive pay and benefits, with opportunities for advancement within TJX’s off-price family.