Retail Shift Leader | Career Growth & Bonus Potential

EZPAWN Oklahoma, Inc.; Minnesota; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential

Paid on Store and Individual Perfor m-

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP is seeking a Retail Shift Leader (Key Holder) in Norman, OK to lead store operations and drive customer service excellence. You will manage opening/closing procedures, coach teammates, and support sales on a wide range of pawn items.

Base pay is $13.50–$14.00 per hour with bonus potential and benefits. The role emphasizes leadership, reliable scheduling, and strong communication to build relationships with customers and staff, while advancing toward management opportunities within

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor or shift lead experience.
• Pass criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Excellent communication and interpersonal skills.
• Knowledge of commonly pawned items a plus.

Responsibilities

• Process loans and extensions.
• Open and close store procedures.
• Supervise and coach store Team Members.
• Provide outstanding customer service and promote sales.

Skills

Leadership

Negotiation

Time management

Interpersonal skills

Education

High school diploma or GED

Job description

EZCORP is seeking a Retail Shift Leader (Key Holder) in Norman, OK to lead store operations and drive customer service excellence. You will manage opening/closing procedures, coach teammates, and support sales on a wide range of pawn items.

Base pay is $13.50–$14.00 per hour with bonus potential and benefits. The role emphasizes leadership, reliable scheduling, and strong communication to build relationships with customers and staff, while advancing toward management opportunities within