Retail Shift Leader (Key Holder) — Lead & Grow

EZPAWN; Oklahoma City (OK); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free health insurance

401(k) with company match

Generous paid time off

Monthly uncapped bonus

Store discount

Holiday pay

Job summary

EZPAWN in Oklahoma City is hiring a Retail Shift Leader (Key Holder) to lead the store team and drive customer service in a fast-paced environment.

The role offers pay based on experience from $14.50 to $16.00 per hour, 401(k) with company match, generous paid time off, and a structured path to store leadership through training programs. High school diploma or GED and 1+ year supervisory experience are required.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Ability to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Bilingual is a plus.

Responsibilities

• Processing loans and extensions.
• Opening and closing store procedures.
• Supervising and coaching store Team Members.
• Provide outstanding customer service and promote sales.
• Read and manage customer needs.

Skills

Leadership

Communication

Time management

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Job description

EZPAWN in Oklahoma City is hiring a Retail Shift Leader (Key Holder) to lead the store team and drive customer service in a fast-paced environment.

The role offers pay based on experience from $14.50 to $16.00 per hour, 401(k) with company match, generous paid time off, and a structured path to store leadership through training programs. High school diploma or GED and 1+ year supervisory experience are required.