Retail Shift Lead: Store Operations & Customer Service

Horizon Goodwill; Frostburg (MD); On-site; USD 44,083,000 - 46,150,000; Full time

Job summary

Horizon Goodwill Frostburg Store seeks a Store Shift Supervisor to manage operations during the assigned shift, supporting management in sales, merchandising, pricing, and paperwork. You will help maintain displays, assist customers, and ensure smooth daily activities at the Frostburg location.

The role requires a High School diploma and at least one year of retail experience, with reliable transportation and the ability to pass pre-screenings. Physical duties include lifting up to 50 lbs.

Qualifications

• High School Diploma or equivalent required.
• At least one-year retail experience required.
• Reliable transportation.
• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Responsibilities

• Supervise store personnel during the assigned shift.
• Assist with merchandising, displays, pricing and promotions.
• Sell merchandise and provide customer service per policy.
• Maintain clean, safe, and organized store premises.
• Handle cash register and deposits following policy.
• Receive donations and transfer to designated area.

Skills

Store supervision

Customer service

Cash handling

Merchandising

Education

High School Diploma

Job description

Horizon Goodwill Frostburg Store seeks a Store Shift Supervisor to manage operations during the assigned shift, supporting management in sales, merchandising, pricing, and paperwork. You will help maintain displays, assist customers, and ensure smooth daily activities at the Frostburg location.

The role requires a High School diploma and at least one year of retail experience, with reliable transportation and the ability to pass pre-screenings. Physical duties include lifting up to 50 lbs.