Retail Shift Lead: Operations & Customer Service

Love's Travel Stops & Country Stores Inc.; Joliet (IL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance after

Job summary

Love's Travel Stops & Country Stores Inc. in Joliet is seeking a Retail Shift Lead to be one of the first leaders our customers and team members count on.

You’ll help create a clean, safe, and welcoming environment while supporting daily operations, guiding the team, and delivering great customer service. We believe in growing our leaders from within—this is your first step toward a rewarding career with Love’s.

Qualifications

• 1+ year of experience in retail management and/or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations
• 1+ year of training and/or developing teams

Responsibilities

• Ensure a safe, clean, and well-maintained facility, along with adherence to proper safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with proper task execution and completion, schedule and cash integrity, and manage cash register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Customer service focus

Tools

Microsoft Office

Job description

Love's Travel Stops & Country Stores Inc. in Joliet is seeking a Retail Shift Lead to be one of the first leaders our customers and team members count on.

You’ll help create a clean, safe, and welcoming environment while supporting daily operations, guiding the team, and delivering great customer service. We believe in growing our leaders from within—this is your first step toward a rewarding career with Love’s.