Retail Shift Lead: Lead Team, Elevate Service

Love's Travel Stops & Country Stores Inc.; Grand Ledge (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) – 100% match up to 5%

Health insurance after 30 days

Quarterly bonus program

Hiring Immediately

Job summary

Love’s Travel Stops & Country Stores Inc. is seeking a Retail Shift Lead to be a first-line leader, ensuring a clean, safe, and welcoming environment while supporting daily operations and customer service. You will guide the team and contribute to a smooth store experience.

You will oversee inventory, cash handling, and task execution, while training teammates and maintaining high standards of service, safety, and efficiency in a fast-paced retail setting.

Qualifications

• 1+ year of experience in retail management or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.

Responsibilities

• Ensure a safe, clean, well-maintained facility and adhere to safety procedures.
• Oversee daily operations, manage inventory and customer service.
• Assist management with task execution, scheduling, cash integrity and register ops.
• Supervise and train team members to foster a positive work environment.

Skills

Retail management

POS systems

Team training

Microsoft Office

Customer service

Multi-tasking

Physical stamina

Tools

Point‑of‑sale systems

Job description

Love’s Travel Stops & Country Stores Inc. is seeking a Retail Shift Lead to be a first-line leader, ensuring a clean, safe, and welcoming environment while supporting daily operations and customer service. You will guide the team and contribute to a smooth store experience.

You will oversee inventory, cash handling, and task execution, while training teammates and maintaining high standards of service, safety, and efficiency in a fast-paced retail setting.