Retail Shift Lead: Lead Team, Elevate Customer Service

Love's Travel Stops & Country Stores Inc.; White House (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) match up to 5%

Medical/Dental/Vision insurance after

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops & Country Stores Inc. in Tennessee is seeking a Retail Shift Lead to help manage daily operations, guide the team, and deliver excellent customer service in a fast-paced store environment.

You will play a key role in maintaining a safe, clean facility and ensuring every customer interaction reflects Love’s high standards. The role involves supervising staff, overseeing inventory and cash handling, and training teammates to uphold service excellence.

Qualifications

• 1+ year of experience in retail management or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.

Responsibilities

• Ensure a safe, clean, and well-maintained facility, along with adherence to proper safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with proper task execution and completion, schedule and cash integrity, and manage cash register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Retail leadership

POS proficiency

Customer service

Microsoft Office

Tools

Point-of-sale systems

Job description

Love's Travel Stops & Country Stores Inc. in Tennessee is seeking a Retail Shift Lead to help manage daily operations, guide the team, and deliver excellent customer service in a fast-paced store environment.

You will play a key role in maintaining a safe, clean facility and ensuring every customer interaction reflects Love’s high standards. The role involves supervising staff, overseeing inventory and cash handling, and training teammates to uphold service excellence.