Retail Shift Lead – Lead Operations & Customer Experience

Love's Travel Stops; Gila Bend (AZ); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match up to 5%

Health insurance after 30 days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops in Arizona is seeking a Retail Shift Lead to oversee daily operations, ensure safety and cleanliness, and deliver exceptional customer service. You will supervise and train team members, manage cash handling and inventory, and support the management team to keep the store running smoothly.

This role offers growth opportunities in a family‑owned company with tuition assistance, benefits, and quarterly bonus opportunities.

Qualifications

• 1+ year of experience in retail management and/or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.

Responsibilities

• Ensure a safe, clean, and well-maintained facility, along with adherence to proper safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with proper task execution and completion, schedule and cash integrity, and manage cash register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Retail management

Team leadership

Customer service

Communication

Organizational skills

Tools

POS systems

Job description

Love's Travel Stops in Arizona is seeking a Retail Shift Lead to oversee daily operations, ensure safety and cleanliness, and deliver exceptional customer service. You will supervise and train team members, manage cash handling and inventory, and support the management team to keep the store running smoothly.

This role offers growth opportunities in a family‑owned company with tuition assistance, benefits, and quarterly bonus opportunities.